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Home » SMS or Text Message Privacy Policy (English)

SMS or Text Message Privacy Policy (English)

ALI O.D. AND PATEL O.D., PROFESSIONAL OPTOMETRIC CORPORATION SMS OR TEXT MESSAGE PRIVACY POLICY

Effective Date: October 1, 2025

COVERED ENTITY IDENTIFICATION

This “Text Message Privacy Policy” applies to Ali O.D. and Patel O.D., Professional Optometric Corporation” (“the practice”), a California professional optometric corporation. The name may appear with variations, with or without punctuation, and may include the abbreviation “POC” (for Professional Optometric Corporation), with or without punctuation. All such names and variations refer to the same legal entity, Ali O.D. and Patel O.D., Professional Optometric Corporation, which is the covered entity as it pertains to the text message policy. Throughout this Policy, the terms “we,” “us,” “practice,” “the practice” and “our practice” refer to this entity.

GENERAL OVERVIEW AND COMMITMENT TO PRIVACY

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you opt in to receive SMS messages from us.

INFORMATION WE COLLECT

When you opt in to receive SMS messages, we may collect: Your phone number and consent to send SMS messages, records of your opt-in/opt-out preferences, message metadata (delivery status, timestamps, responses such as “STOP” or “HELP”), any information you voluntarily provide if you reply to messages (e.g., scheduling requests)

HOW WE USE YOUR INFORMATION

We use your information to:

  • Send you the SMS messages you’ve opted in to receive as per the SMS Terms of Service.
  • Provide appointment reminders, recall notices, updates, promotions, and other relevant content as per the SMS Terms of Service.
  • Maintain records of your communication preferences and opt-in status as per the SMS Terms of Service.

SHARING YOUR INFORMATION

We do not sell, rent, or share your phone number or SMS opt-in information with third parties for marketing purposes. Information may only be shared as required by law or to provide services you have requested.

YOUR RIGHTS

You can opt out of receiving SMS messages at any time by replying with “STOP” to any message we send you.

DATA SECURITY

We implement reasonable measures to protect your personal information from unauthorized access or disclosure. However, no system can guarantee complete security, and we cannot guarantee against unauthorized access, disclosure, alteration, or destruction of your personal information.

CONTACT US: You may contact the practice for any questions or concerns at:

Ali O.D. and Patel O.D., Professional Optometric Corporation
Attn: Privacy Officer – Syed Ali
1700 S Bradley Road, Santa Maria, CA 93454
Phone: 805-925-1092